Resort wayfinding & navigation
Allow your guests to freely find their way around your resort directly from their own mobile phones with no downloads or difficult to use apps.
Delight your guests with easy to follow directions across your resort in almost any language.
Provide an easy to use directory of all your amenities including common misspellings & colloquialisms.
No hardware
Our mobile wayfinding solution requires no hardware and can be setup at a resort within a few hours, using cellular data or hotel wifi.
No downloads
Our wayfinding works with any smartphone and has very minimal data requirements, which means it works effectively even in areas of low connectivity and has no need for WiFi or for the visitor to connect to the hotel wifi.
Call out restaurants and function rooms
Highlight bars, restaurants, spa, fitness room and other amenities, giving your guests to make the most of your facilities.
Works on any smartphone
Rather than exclude elderly or less technically savvy visitors, WaySnap can be run within our web application or added to your hotel app. It's totally to you!
Real-time reporting
Provide your management team with real-time reports on most searched destinations and start points.
Enhance guest satisfaction
Guests will love not having to wait at the front desk for directions. Collect real-time feedback from guests and visitors, giving you the ability to track popularity or shortcomings from signage and traditional wayfinding methods.
Simply scan the QR code and select your destination. It's that simple!
WaySnap is the easiest way for guests and visitors to navigate your property, shortening the line at the front desk and concierge.
Thinking about your guest’s journeys and making sure they find the amenities quickly can have a significant impact on guest satisfaction. WaySnap allows for different languages and wheelchair accessible routes, freeing up your staff to focus on their day jobs!
Dashboard
All visits are tracked anonymously and can be viewed in your client dashboard, including most popular start points, destinations and routes. Realtime users can be seen at any time.
Feedback
Your guests have the ability to give a feedback score for their route as well as an opportunity to leave a comment, which you can utilize to further enhance and refine your layout and physical wayfinding signage.
Wayfinding Questions?
Resort Wayfinding is an important part of any guest satisfaction strategy, we have rounded up the most frequently asked questions.
How much does resort wayfinding cost?
Our wayfinding solutions are incredibly cost effective, and pricing is driven by the number of destinations. Please inquire for a price for resort or hotel.
How do hotel guests select their destinations?
Every location can be added to the directory, including meta data and colloquialisms. For example, the spa can be found by searching for “massage”, “spa” “wellness”…whatever you want!
You call it indoor wayfinding but can I use it outside?
Yes! Navigating to the pool, beach or golf clubhouse is equally important and WaySnap can help guests find their destinations quickly with no thought.
Can you provide me with QR code signage?
Yes! We are able to print and distribute wayfinding signage to the perfect specification and design for your locations.
I'm event planner, can I learn how to offer wayfinding to my convention customers?
Yes absolutely, we are always looking for partners in the event planning industry.
Do you have a wayfinding api?
Our API is available to integrate wayfinding to your existing platforms, to automatically provide directions and routes to appointments within emails or text messages, the possibilities are endless!
But I already have an app, how can I benefit?
We can directly promote additional products or encourage downloads for your other platforms and apps from within the wayfinding software. This can help improve your app adoption.
How long does it take to get started?
We can have your location setup and ready to be mapped within a few hours, and then similar time for mapping.
Have more questions?
